Introduction

At First Step Counseling Inc., we take our clients’ privacy very seriously. We understand the sensitive nature of mental health therapy and the importance of keeping your personal information safe and confidential. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

Information we collect

When you visit our website or use our services, we may collect certain personal information from you, including your name, email address, phone number, and other identifying information. We may also collect information about your health history, therapy sessions, and payment information.

How we use your information

We use your personal information to provide you with mental health therapy services and to improve the quality of our services. We may also use your information to communicate with you about your therapy sessions, to process your payments, and to send you information about our services and promotions.
We may share your personal information with third-party service providers who assist us with our services, such as billing and payment processing, IT support, and marketing. We will only share your information with these third-party providers to the extent necessary to perform their services.
We may also disclose your personal information if required by law, such as in response to a court order or subpoena.

Your rights

You have the right to access and control your personal information that we have collected. You may request to see your personal information, update your personal information, or have your personal information deleted. If you would like to exercise any of these rights, please contact us using the information provided below.

Security

We take the security of your personal information seriously and have implemented measures to protect your information from unauthorized access, use, or disclosure. We use industry- standard encryption technology to secure our website and payment processing.
However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Children’s privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are under the age of 18, please do not provide us with any personal information.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. If we make any material changes to this Privacy Policy, we will notify you by posting the updated Privacy Policy on our website.

Contact us

If you have any questions or concerns about our Privacy Policy, please contact us at the following address:
First Step Counseling Inc. 1624 W 9th St UNIT 103, San Pedro, CA 90731, United States
Email: info@fstepcounseling.com
Phone: (310) 938-4575
Effective date
This Privacy Policy is effective as of May 2, 2015